Virtual relationship manager
Experience
Salary
Location
Job Description
Grade: Executive (On-roll)
Location: Mumbai
Reports to: Team Leader
Qualification: Graduate
Experience: 3+ Years; Minimum 1 year of direct sales experience (B2C)
Soft Skills: Fluent in English/Hindi (any other regional languages preferred)
Job Description
We are looking for an enthusiastic Remote Sales Executive/Virtual Sales RM to contribute to generating sales for our company. You will be responsible for closing sales over phone/ video calls and maintaining good customer relationships. An effective Remote Sales Executive/Virtual Sales RM must be an excellent communicator and have superior people skills, should be able to identify customer holiday/travel needs, pitch the correct membership plan & convince the customer to buy Club Mahindra membership. They must be comfortable presenting products or services over phone & video calls, as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
Key Responsibilities
Contacting potential or existing customers to pitch them about Club Mahindra membership.
Calling fresh, churned, and cold leads to convert them into sales, collection of downpayments, sales logging & system updation. Ensure minimum EMIs are collected as per the payment plan sold to the customer.
Drive monthly unit and revenue targets.
Attend mandatory daily new calls, meet the connected calls requirement, and follow up cases.
Handling and addressing customer escalations (if any).
Pitching to existing customers to upgrade to a higher tenure membership, generating referrals & closing sales.
Skills
Proven experience as an end-to-end sales executive (remote/field) only.
Proven track record of successfully meeting sales targets preferably through a virtual mode.
Good knowledge of relevant Excel, telephone systems & able to pitch using presentations.
Ability to learn about products and services, describe/explain them to prospects and drive sales closure.
Cool-tempered and able to handle rejection.
Outstanding negotiation skills with an ability to resolve issues and address complaints.
Ability to work as a part of a team & handle a high-pressure environment.
https://in.joblum.com/job/walk-in-for-virtual-relationship-manager/4953159
Designation
Virtual relationship manager
Key Skills
BPCSCustomer ServiceInside SalesMarketing
Industry
Tourism & Hospitality
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Sales/Pre-Sales Executive Quiz
30 Minutes
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