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Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Telangana-Hyderabad
Posted - 1021 days ago
Applications - 14
Vacancies- 2
Top Hiring Companies
Job Description

 Responsibilities

  • Interprets Alarm Signals received through automation systems (Omnipolis Application). Signals include fire, silent panic, medical, commercial trouble, and other hazardous conditions).
  • Provide accurate and timely notification of alarm signals to appropriate respondents. Dispatch Police, Fire, Ambulance and other emergency agencies.
  • Communicate with Mobile app users to share the information of dispatched units and give them necessary instructions.
  • Accurately and completely document all actions taken in an automated system.
  • Update daily reports, forms and other documentation in a timely and accurate manner.
  • Provide excellent Customer Service at all times.
  • Follow Company and Department policies and procedures.
  • Create accounts and enter basic information to ensure proper functionality.
  • Transfer calls to appropriate teams for problem escalation.
Designation

Support Executive

Key Skills
Communication Skills
Industry

Emergency Services

Functional Area

Safety and security services

Employment Type

Internship

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Telecaller Quiz

10 Minutes

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