Service (Customer Relationship Executive)
Experience
Salary
Location
Job Description
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Manage large amounts of incoming phone calls
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Generate sales leads
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Identify and assess customers’ needs to achieve satisfaction
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Build sustainable relationships and trust with customer accounts through open and interactive communication
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Provide accurate, valid and complete information by using the right methods/tools
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Meet personal/customer service team sales targets and call handling quotas
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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Designation
Service (Customer Relationship Executive)
Key Skills
Communication SkillsMarketing CommunicationSales
Industry
HR Services
Functional Area
Staffing and Recruiting
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Field Job
Assessment Details
Customer Relation Executive Quiz
30 Minutes
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