LOGIN
No products in the cart.

International Voice

Sutherland

OneDayHire Job

Experience

Freshers (0-1) Years

Salary

3-6 Lakhs

Location

Telangana-Hyderabad

Posted - 524 days ago

Applications - 52

Vacancies- 20

Apply Now

Top Hiring Companies

As an International Voice representative at Sutherland, you will be responsible for handling inbound and outbound calls from customers around the world. Your primary goal will be to provide exceptional customer service and resolution to inquiries and issues pertaining to products and services. You will need to have strong communication skills, the ability to navigate through multiple systems, and a customer-centric mindset. Additionally, you will be expected to maintain professionalism, adhere to company policies and procedures, and meet performance metrics. This role offers the opportunity to work in a diverse and dynamic environment, where you will have the chance to interact with individuals from various cultures and backgrounds.

Job Description

- Handle inbound and outbound calls in a professional and courteous manner.
- Provide accurate information and assistance to international customers regarding products and services.
- Assist with resolving customer inquiries and concerns in a timely manner.
- Utilize excellent communication skills to build rapport with customers from different cultural backgrounds.
- Meet and exceed performance metrics to ensure customer satisfaction and retention.
- Collaborate with team members and supervisors to improve operational efficiency.
- Maintain a positive attitude and adhere to company policies and procedures.
- Stay updated on product knowledge and industry trends to better serve customers.
- Take ownership of customer issues and see them through to resolution.
- Available to work in a fast-paced and dynamic environment with flexibility in scheduling.

Designation

International Voice

Key Skills

Attention to DetailCall HandlingCall MonitoringCalls HandlingCold CallingEffective communicationInbound SupportOrganization SkillsOutbound CallingTelecallerVoice Support

Industry

BPO

Functional Area

B2B & B2C

Employment Type

Full Time

Education

Bachelor Degree

Job Type

AttentionCallCall

Apply Now

Sr Mobile Automation Engineer

Sails Software

Apply to join Sails Software Inc. as a Sr Mobile Automation Engineer in Hyderabad. Perfect for professionals w...

15-25 Lakhs

7-10 Years

Telangana-..

Attention to...

Vacancies - 20 Candidates Applied - 52

AttentionCallCall

Apply Now

International Voice

Top Hiring Companies

Job Description

Designation

Key Skills

Industry

Functional Area

Employment Type

Education

Job Type

Related Jobs

M&A Consultant

ServiceNow GRC Implementation

Associate

Manager Marketing

Area Sales Manager – Welding...

Production Engineer

OMS Senior Developer

Sr Mobile Automation Engineer

Top Hiring Companies

Top Locations

Top Skills

Top Sectors