International Voice
Experience
Salary
Location
Job Description
- Handle inbound and outbound calls in a professional and courteous manner.
- Provide accurate information and assistance to international customers regarding products and services.
- Assist with resolving customer inquiries and concerns in a timely manner.
- Utilize excellent communication skills to build rapport with customers from different cultural backgrounds.
- Meet and exceed performance metrics to ensure customer satisfaction and retention.
- Collaborate with team members and supervisors to improve operational efficiency.
- Maintain a positive attitude and adhere to company policies and procedures.
- Stay updated on product knowledge and industry trends to better serve customers.
- Take ownership of customer issues and see them through to resolution.
- Available to work in a fast-paced and dynamic environment with flexibility in scheduling.
Designation
International Voice
Key Skills
Industry
BPO
Functional Area
B2B & B2C
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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