Head – Operation / Business Head
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Job Description
Job Description: Head – Operations / Business Head
Location: Indore (Head Office)
Fixed salary: INR 15 to 18 LPA + Pefroamance Bonus (Based on Company and self Performance + Employ Stock Option (ESOP) to be discussed and finalized at the time of Offer finalization.
Organization: Medyseva Technologies Pvt. Ltd.
Reporting To: Founder & CEO
About Medyseva
Medyseva is a rapidly scaling healthcare organization dedicated to bridging the rural–urban healthcare gap through technology-enabled phygital models. With verticals such as MedyAarogya, Medymate, Medymind, Medyshe, Medyvision, Medydiet, and MedyVend, we are building India’s largest telemedicine-led rural healthcare ecosystem.
Position Overview
The Head – Operations / Business Head will be responsible for driving end-to-end operational excellence, business expansion, revenue growth, and execution across Medyseva’s national network. This leader will oversee day-to-day operations, manage cross-functional teams, lead partnerships, improve service delivery, and ensure Medyseva’s models are efficiently implemented at scale.
Key Responsibilities
- Strategy & Leadership
- Lead operational strategy across all Medyseva verticals.
- Drive organizational growth plans and expansion strategy.
- Work closely with the Founder & CEO on long-term business planning.
- Build and manage high-performing teams.
- Operations Management
- Oversee functioning of rural telemedicine clinics and partner sites.
- Monitor KPIs, patient volumes, and service quality.
- Implement SOPs and ensure technology platform efficiency.
- Business Expansion & Partnerships
- Drive partnerships with hospitals, medical colleges, and government departments.
- Lead expansion of the Doctor’s Consortium Model and MedyAarogya clinics.
- Identify new revenue channels.
- Financial & Performance Management
- Own P&L for operations and expansion activities.
- Track revenue metrics, cost optimization, and ROI.
- Prepare monthly performance dashboards.
- Team Management & Training
- Lead and mentor regional/state teams and field staff.
- Conduct training programs for partners and field teams.
- Foster accountability and efficiency.
- Process, Compliance & Quality Control
- Establish standardized SOPs across units.
- Ensure regulatory compliance and data security.
- Drive continuous improvement in service quality.
Key Skills & Competencies
- Leadership and team management
- Operational excellence and execution capability
- Understanding of healthcare/telemedicine operations
- Strategic planning and P&L ownership
- Analytical and data-driven decision making
- Strong communication and negotiation skills
Qualifications & Experience
- MBA or MPH preferred; healthcare background is a plus
- 8–15 years of experience in operations/business leadership roles
- Experience in healthcare delivery or large-scale field programs is advantageous
- Prior experience managing large teams
Compensation Package:
- Compensation shall be as under:
Why Join Medyseva?
- Lead and scale a major rural healthcare innovation
- High-ownership role working directly with founders
- Nationwide impact improving healthcare access
- Fast-track leadership growth in a mission-driven environment
Designation
Head – Operation / Business Head
Key Skills
Industry
Facilities Services
Functional Area
Operations
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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