Ensures customer satisfaction by courteously greeting customers and promptly escorting them to their seats:

•   Presents menus, suggests cocktails and/or daily specials.
•   Exhibits knowledge of all items on the menu and wine list.
•  Takes order.
•  Prepares order for presentation to guest.
• Replenishes water.
• Makes and pours coffee for the customers.
• Clears table throughout dining experience using proper methods for removing dishes, glassware and silverware.
• Processes customer restaurant bills promptly and accurately.
• Cleans tables, chairs and floor area.
• Resets table quickly.
• Polishes silverware and folds linen.
• Check the overall condition of the dining room, ensuring its readiness for customers.
• Assists service team as necessary to meet or exceed guest expectations.
• Log book and reservations must be read at the beginning of each shift.
•  Possesses a valid liquor card at all times.
• Acquires a working knowledge of hotel, in-house facilities and local information to respond to customer questions in these areas.  Promote all other services the hotel provides.
• Informs supervisor/manager of any customer dissatisfaction.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.