Dynamics 365 Field Service
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Job Description
*Job Title: Dynamics 365 Field Service Management Consultant*
*Location:* India (Hyderabad/Coimbatore) or Singapore (Onsite)
*Experience:* Minimum 3 years of relevant experience
*Travel:* Must be flexible to travel to Singapore
*Job Description:*
We are seeking a skilled and experienced Dynamics 365 Field Service Management Consultant to join our team. The ideal candidate will have a minimum of 3 years of relevant experience in implementing and customizing Dynamics 365 Field Service solutions. This role requires a professional who is adept at understanding client requirements and delivering tailored solutions to optimize field service operations.
*Key Responsibilities:*
- Design, configure, and implement Dynamics 365 Field Service Management solutions.
- Customize and extend Dynamics 365 applications to meet specific business needs using Power Platform, .NET, and JavaScript.
- Provide end-to-end project management, including requirement gathering, solution design, implementation, testing, and deployment.
- Collaborate with cross-functional teams to ensure seamless integration with other Dynamics 365 modules (Customer Engagement, Finance and Operations, etc.).
- Conduct training sessions and provide ongoing support to clients to ensure successful adoption of the solution.
- Develop and maintain comprehensive documentation for configurations, customizations, and user guides.
- Troubleshoot and resolve technical issues related to Dynamics 365 Field Service.
*Required Qualifications:*
- Minimum 3 years of hands-on experience with Dynamics 365 Field Service Management.
- Strong understanding of field service processes and best practices.
- Proficiency in customization and configuration of Dynamics 365 Field Service applications.
- Experience with Power Platform (PowerApps, Power Automate, Power BI).
- Knowledge of integration techniques and tools such as Azure Logic Apps and Data Export Service.
- Strong problem-solving skills and the ability to work independently or as part of a team.
- Excellent communication and interpersonal skills.
*Preferred Qualifications:*
- Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.
- Experience with additional Dynamics 365 modules such as Customer Engagement, Finance and Operations.
- Familiarity with related technologies like Azure, SQL Server, and common data service.
Resident security engineer.( Offshore/Hyderabad)
Key Responsibilities:
1. L1 Technical Support: Provide basic support to end-users and application teams for security tools, including installation, configuration, and troubleshooting.
2. Vendor Communication: Collaborate with vendors to acquire necessary updates, patches, and support for security tools.
3. Alert Monitoring: Assist in monitoring security tool alerts and notifications, escalating potential issues to the appropriate teams when necessary.
4. Tools Inventory: Maintain an up-to-date inventory of all IT security tools, including antivirus software, EDR, micro-segmentation, and other security solutions.
5. Reconciliation: Regularly reconcile security tools inventory with active licenses and installations to identify discrepancies and ensure accurate asset management.
6. Reporting: Generate reports on tool inventory, license status, and reconciliation results for management and compliance purposes.
7. Documentation Management: Maintain organized records of reconciliation activities, updates, and communications with vendors.
Qualifications:
• Basic understanding of IT security principles and practices.
• Strong organizational and documentation skills.
• Attention to detail and a focus on accuracy.
• Familiarity with IT security tools and their functions.
• Effective communication skills to collaborate with internal teams and vendors.
Designation
Dynamics 365 Field Service
Key Skills
Industry
IT-ITeS
Functional Area
IT Services
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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