Desktop Support Engineer L2
Experience
Salary
Location
Job Description
- Troubleshoot and resolve issues related to operating systems, applications, and peripherals
- Install, configure, and upgrade desktop systems and software
- Maintain and update documentation for desktop support procedures and guidelines
- Collaborate with other IT teams to escalate and resolve complex technical issues
- Assist with technology projects and initiatives as needed
- Ensure compliance with company security policies and procedures
- Stay up-to-date on the latest technologies and trends in desktop support
- Provide excellent customer service and communication to end-users
- Participate in on-call rotation for after-hours support as needed
Designation
Desktop Support Engineer L2
Key Skills
Communication SkillsDesktop SupportTroubleshooting
Industry
Hr Services
Functional Area
Staffing And Recruiting
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Installation Engineer- L2 & L3 Quiz
30 Minutes
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