Customer Support officer
Experience
Salary
Location
Job Description
- Handle customer complaints, troubleshoot issues, and provide solutions
- Process orders, returns, and refunds
- Work closely with the sales and marketing teams to address customer needs and concerns
- Maintain a positive and professional attitude at all times
- Keep detailed records of customer interactions and transactions
- Collaborate with other team members to improve overall customer experience
- Stay up-to-date on company products, services, and policies
- Meet and exceed customer satisfaction goals
- Minimum 1 year of customer service experience required
Designation
Customer Support Officer
Key Skills
CommunicationCustomer ServiceProblem Solving
Industry
Beauty & Wellness
Functional Area
Beauty & Salons
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Customer Care Executive (Call Centre) Quiz
30 Minutes
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