Customer support executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service support via phone, email, and chat
- Resolve customer inquiries and complaints in a professional and timely manner
- Maintain a high level of product knowledge to assist customers with their needs
- Collaborate with other departments to ensure a seamless customer experience
- Identify and escalate priority issues to management as needed
- Document all customer interactions and resolutions accurately
- Assist with customer feedback and suggest improvements to enhance the overall customer experience
- Stay up-to-date on company policies and procedures to provide accurate information to customers
- Work efficiently in a fast-paced environment while maintaining a positive attitude
- Prioritize and manage multiple customer inquiries simultaneously
Experience- Freshers and Exp both
Salary- 10k-30k
Designation
Customer support executive
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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