Customer Support Executive
Experience
Salary
Location
Top Hiring Companies
.jpeg)
Job Description
- Provide excellent customer service and support to clients via phone, email, and live chat
- Assist customers with product inquiries, order processing, and general troubleshooting
- Maintain a high level of product knowledge to effectively address customer concerns
- Handle and resolve customer complaints in a professional and timely manner
- Collaborate with internal teams to escalate issues and ensure timely resolution
- Update customer accounts and maintain accurate records of interactions
- Monitor customer feedback and make recommendations for improvements
- Follow up with customers to ensure satisfaction and build long-term relationships
- Meet or exceed customer satisfaction goals and KPIs
- Participate in ongoing training and development to enhance customer support skills and knowledge.
Designation
Customer Support Executive
Key Skills
Industry
BPO
Functional Area
BFSI Processing
Employment Type
Full Time
Education
12th
Job Type
Work From Office
Related Jobs
AVP – Product Developmen...
Genetic Callnet
Join the Genetic Callnet team as a Full Time AVP - Product Development on Erekrut, specializing in AVP - Produ...
25-50 Lakhs
11-15 Years
Maharashtr..
Customer Ass...
Site Head – Real Estate
Genetic Callnet
Join the Genetic Callnet Consultancy Pvt. Ltd. team as a Full Time Site Head - Real Estate on Erekrut, special...
25-50 Lakhs
7-10 Years
Maharashtr..
Customer Ass...
Cluster Manager – Sales
STEM LEARNING PRIVATE LIMITED
Join the STEM LEARNING PRIVATE LIMITED team as a Full Time Cluster Manager - Sales on Erekrut, specializing in...
3-6 Lakhs
4-6 Years
Jharkhand-..
Customer Ass...
Admin Manager
STEM LEARNING PRIVATE LIMITED
Join the STEM LEARNING PRIVATE LIMITED team as a Full Time Admin Manager on Erekrut, specializing in Admin Man...
6-10 Lakhs
7-10 Years
Maharashtr..
Customer Ass...
Business Development Manager â...
Reliable Cabs Services Pvt Ltd
Join the Reliable Cabs Services Pvt Ltd team as a Full Time Business Development Manager on Erekrut, specializ...
Confidential
1-3 Years
Delhi-New ..
Customer Ass...
Sr. Linux Administrator –...
SILVEREYE IT SOLUTIONS PRIVATE LIMITED
Join the SILVEREYE IT SOLUTIONS PRIVATE LIMITED team as a Full Time Sr. Linux Administrator - L3 on Erekrut, s...
10-15 Lakhs
7-10 Years
Maharashtr..
Customer Ass...
Customer Service Representativ...
Child Rights And You
Join the Child Rights and You team as a Full Time Customer Service Representative - Team Leader on Erekrut, sp...
3-6 Lakhs
1-3 Years
Maharashtr..
Customer Ass...
Business Development Associate
Child Rights And You
Join the Child Rights and You team as a Full Time Business Development Associate on Erekrut, specializing in B...
0-3 Lakhs
1-3 Years
Karnataka-..
Customer Ass...