Customer Support Executive
Experience
Salary
Location
Top Hiring Companies
.jpeg)
Job Description
- Provide excellent customer service and support to clients via phone, email, and live chat
- Assist customers with product inquiries, order processing, and general troubleshooting
- Maintain a high level of product knowledge to effectively address customer concerns
- Handle and resolve customer complaints in a professional and timely manner
- Collaborate with internal teams to escalate issues and ensure timely resolution
- Update customer accounts and maintain accurate records of interactions
- Monitor customer feedback and make recommendations for improvements
- Follow up with customers to ensure satisfaction and build long-term relationships
- Meet or exceed customer satisfaction goals and KPIs
- Participate in ongoing training and development to enhance customer support skills and knowledge.
Designation
Customer Support Executive
Key Skills
Industry
BPO
Functional Area
BFSI Processing
Employment Type
Full Time
Education
12th
Job Type
Work From Office
Related Jobs
Admin Executive
SHODAN CARE PRIVATE LIMITED
Join the SHODAN CARE PRIVATE LIMITED team as a Full Time Admin Executive on Erekrut, specializing in Admin Exe...
0-3 Lakhs
1-3 Years
Maharashtr..
Customer Ass...
Sales Manager
Altus Corp
Join the Altus Corp team as a Full Time Sales Manager on Erekrut, specializing in Sales Manager in the Busines...
6-10 Lakhs
4-6 Years
Maharashtr..
Customer Ass...
HR Executive
Altus Corp
Join the Altus Corp team as a Full Time HR Executive on Erekrut, specializing in HR Executive in the Business ...
0-3 Lakhs
1-3 Years
Maharashtr..
Customer Ass...
Operations Consultant
Altus Corp
Join the Altus Corp team as a Full Time Operations Consultant on Erekrut, specializing in Operations Consultan...
6-10 Lakhs
4-6 Years
Maharashtr..
Customer Ass...
B2B Partnerships – Insurance
XcelGrad
Join the XcelGrad team as a Full Time B2B Partnerships – Insurance on Erekrut, specializing in B2B Partnersh...
25-50 Lakhs
7-10 Years
Maharashtr..
Customer Ass...
Recruitment Specialist
Genetic Callnet Consultancy Pvt. Ltd.
Join the Genetic Callnet Consultancy Pvt. Ltd. team as a Full Time Recruitment Specialist on Erekrut, speciali...
6-10 Lakhs
4-6 Years
Maharashtr..
Customer Ass...
Project Head / Site Head
Genetic Callnet Consultancy Pvt. Ltd.
Join the Genetic Callnet Consultancy Pvt. Ltd. team as a Full Time Project Head / Site Head on Erekrut, specia...
15-25 Lakhs
21-25 Years
Maharashtr..
Customer Ass...
Project Sales Executive
DC Chemicals Pvt Ltd
Join the DC Chemicals Pvt Ltd team as a Full Time Project Sales Executive on Erekrut, specializing in Project ...
3-6 Lakhs
1-3 Years
Maharashtr..
Customer Ass...
Top Hiring Companies
Top Locations
Top Skills
- Communication Skills (1982)
- Sales (1593)
- Negotiation Skills (587)
- B2B Sales (585)
- Effective communication (536)
- Cold Calling (508)
- Business Development (468)
- Sales Activities (452)
- B2C Sales (447)
- Customer Service (424)
- Lead Generation (383)
- Sales Management (367)
- Sales Planning (361)
- Customer Handling (345)
- Field Sales (333)
Top Sectors
- Sales (1663)
- Program Development (660)
- Marketing and Advertising (626)
- Human Resources (594)
- Consumer Service (565)
- Business Process Outsourcing (503)
- Business Development (368)
- BPO (357)
- Customer Service (355)
- Customer Support (318)
- Executive Office (298)
- Sales & Marketing (298)
- Digital Media Marketing (219)
- Manager (211)
- Design (206)