Customer Success Associate
Experience
Salary
Location
Top Hiring Companies
.jpeg)
Job Description
- Provide exceptional customer service and support to clients via phone, email, and chat
- Educate customers on product features and best practices to enhance their experience
- Assist with troubleshooting technical issues and escalating complex problems to the appropriate team
- Build and maintain strong relationships with clients to increase retention and satisfaction
- Collaborate with internal teams to ensure timely resolution of customer inquiries and issues
- Keep accurate records of customer interactions and follow-up actions
- Analyze customer feedback and identify trends to propose improvements to products and services
- Stay up-to-date on industry trends and competitive landscape to provide valuable insights to customers
Designation
Customer Success Associate
Key Skills
Industry
BPO
Functional Area
Communication
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
Wellness Consultant
Rxmen
Join the Rxmen team as a Full Time Wellness Consultant on Erekrut, specializing in Wellness Consultation in th...
3-6 Lakhs
1-3 Years
Delhi-New ..
Client Relat...
Manager- Franchise Sales (Spor...
One7 Sports Tech Pvt Ltd
Join the One7 Sports Tech Pvt Ltd team as a Full Time Manager- Franchise Sales on Erekrut, specializing in Man...
6-10 Lakhs
11-15 Years
Haryana-Gu..
Client Relat...
Researcher / Customer Support
ARS Process Solutions And Consultants Pvt. Ltd.
Join the ARS Process Solutions and Consultants Pvt. Ltd. team as a Full Time Researcher / Customer Support on ...
3-6 Lakhs
1-3 Years
Delhi-New ..
Client Relat...
Supply Chain Consultant
The Sherpas
Join the The Sherpas team as a Full Time Supply Chain Consultant on Erekrut, specializing in Supply Chain Mana...
15-25 Lakhs
4-6 Years
Haryana-Gu..
Client Relat...
International Student Recruitm...
Vidysea Education Pvt. Ltd.
Join the Vidysea Education Pvt. Ltd. team as a Full Time International Student Recruitment Advisor / Ivy Leagu...
6-10 Lakhs
7-10 Years
Delhi-New ..
Client Relat...
Manager – PR
Mediagraphics PR
Join the Mediagraphics PR team as a Full Time Manager - PR on Erekrut, specializing in Public Relation Managem...
6-10 Lakhs
4-6 Years
Delhi-New ..
Client Relat...
Business Development Manager
Goru Training Pvt Ltd
Join the Goru Training Pvt Ltd team as a Full Time Business Development Manager at Erekrut, specializing in Of...
15-25 Lakhs
11-15 Years
Haryana-Gu..
Client Relat...