Customer Service
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Job Description
ob Description:
Grace Staffing Services seeks a skilled French Language Interpreter for our voice process in the travel sector. This position is based in our Thane, Mumbai office and requires on-site presence.
Responsibilities:
- Provide accurate interpretation in French and English for travel-related inquiries.
- Ensure high customer satisfaction through effective communication.
- Collaborate with team members to meet quality standards and service level agreements.
Requirements:
Language Proficiency:
- French: C1 - C2 level
- English: C3 - C2 level
Qualifications:
Minimum HSC with 6 months of relevant experience OR fresh graduates with strong French and English skills.
Experience:
- Prior interpretation experience preferred but not mandatory.
Interview Process:
- HR Interview
- AMCAT Assessment
- Written Test
- Operations Round
Work Schedule:
- 24/7 rotational shifts
- 2 rotational weekly offs
Key Skills:
- Excellent verbal communication in French and English
- Strong customer service orientation
- Ability to thrive in a fast-paced environment
- Good problem-solving skills and attention to detail
Benefits:
- Competitive salary package
- Professional development opportunities
- Supportive work environment
- Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
- US Shift
NOTE:
- Candidates should be born and brought up in India; migrants will not be entertained.
- Candidate should have professional experience of 6 Months and should be a DELF C1 certified.
Designation
Customer Service
Key Skills
Industry
Transportation
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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