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Customer Service
Grace Staffing Services

Experience

Freshers (0-1) Years

Salary

10-15 Lakhs

Location

Maharashtra- Mumbai, Maharashtra-Thane
Posted - 741 days ago
Applications - 42
Vacancies- 10
Apply Now
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Job Description

ob Description:

Grace Staffing Services seeks a skilled French Language Interpreter for our voice process in the travel sector. This position is based in our Thane, Mumbai office and requires on-site presence.


Responsibilities:

  • Provide accurate interpretation in French and English for travel-related inquiries.
  • Ensure high customer satisfaction through effective communication.
  • Collaborate with team members to meet quality standards and service level agreements.

Requirements:

Language Proficiency:

  • French: C1 - C2 level
  • English: C3 - C2 level

Qualifications:

Minimum HSC with 6 months of relevant experience OR fresh graduates with strong French and English skills.

Experience:

  • Prior interpretation experience preferred but not mandatory.

Interview Process:

  • HR Interview
  • AMCAT Assessment
  • Written Test
  • Operations Round

Work Schedule:

  • 24/7 rotational shifts
  • 2 rotational weekly offs

Key Skills:

  • Excellent verbal communication in French and English
  • Strong customer service orientation
  • Ability to thrive in a fast-paced environment
  • Good problem-solving skills and attention to detail

Benefits:

  • Competitive salary package
  • Professional development opportunities
  • Supportive work environment
  • Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Evening shift
  • Night shift
  • Rotational shift
  • US Shift

 

NOTE:

  • Candidates should be born and brought up in India; migrants will not be entertained.
  • Candidate should have professional experience of 6 Months and should be a DELF C1 certified.
Designation

Customer Service

Key Skills
Call HandlingCalls HandlingCustomer HandlingCustomer Relation ManagementCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer Support ExecutiveEffective communicationFrenchFrench language proficiencyProblem SolvingTravel Sales HandlingVoice ProcessVoice Support
Industry

Transportation

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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