Customer Relationship Management
Experience
Salary
Location
Job Description
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Designation
Customer Relationship Management
Key Skills
Communication SkillsCustomer InteractionCustomer RelationsNegotiating Skill
Industry
Automotive
Functional Area
Automation
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Customer Relationship Manager Quiz
30 Minutes
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