Customer Care Specialist

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Chandigarh-Chandigarh
Posted - 25 days ago
Applications - 5
Vacancies- 10
Join the Influx Service team as a Full Time Customer Care Specialist on Erekrut, specializing in Customer Care Specialist in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

Responsibilities:-

  • Interact with customers to solve issues and questions about products, services, and policies.
  • Maintain a positive and friendly tone with customers at all times.
  • Listen to customer complaints and try to identify the cause of their problem to your best ability.
  • Address customer inquiries and concerns promptly and accurately.
  • Ensure customer satisfaction and maintain professional customer support.

Skills Required:-

  • Strong soft skills and communication skills.
    • Proven call center or customer service experience preferred.
  • Can work efficiently and manage time accordingly.
  • Must have excellent organizational and multitasking skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹21,000.00 per month

Benefits:

  • Food provided

Schedule:

  • Monday to Friday
  • Night shift
  • US shift

Designation

Customer Care Specialist

Key Skills
BPOCall CenterCall HandlingChat ProcessChat SupportCustomer CareCustomer HandlingCustomer RelationsCustomer ServiceCustomer Service AssociateCustomer Service RepresentativeCustomer SupportCustomer Support Executive
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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