Customer Care Executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Jaipur
Posted - 40 days ago
Applications - 4
Vacancies- 8
Join M Point Services as a Customer Care Executive! Apply now for a rewarding career in customer service. Erekrut is waiting for you!
Job Description
- Interact with customers to provide information in response to inquiries about products and services
- Handle and resolve customer complaints and issues in a professional manner
- Work closely with other departments to ensure customer satisfaction and retention
- Maintain accurate customer records in the database
- Process orders, forms, applications, and requests
- Communicate with customers through phone, email, and chat
- Provide exceptional customer service and strive to exceed customer expectations
- Follow up on customer interactions and feedback to continuously improve service
- Stay up-to-date on product knowledge and company policies
- Assist in training new customer care representatives when necessary

Designation

Customer Care Executive

Key Skills

Communication SkillsCustomer Care ExecutiveCustomer ServiceProblem Solving

Industry

Banking & Financial Services,bpo,domestic Services

Functional Area

Recruiting and Staffing

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

Assessment Details

Customer Care Executive (Call Centre) Quiz

30 Minutes

Related Jobs
Tele Calling

Holly Blue Interio

Confidential

1-3 Years

Kerala-Thr..

Telecaller -...

Vacancies - 2 Candidates Applied - 2
ColdCommunicationCustomer
Sous Chef/ CDP/ Commis- 1

Theobroma Foods Pvt. Ltd

Confidential

1-3 Years

Karnataka-..

Food Product...

Vacancies - 1 Candidates Applied - 4
CollaborationCommunicationCulinary
Telecaller- Female

Shiv Consultancy

0-3 Lakhs

0-1 Years

Madhya Pra..

Telecaller -...

Vacancies - 2 Candidates Applied - 3
CommunicationCustomerSales
Collection Executive

Shiv Consultancy

0-3 Lakhs

0-1 Years

Madhya Pra..

Banking

Vacancies - 2 Candidates Applied - 2
CollectionCustomerCustomer
Marketing Executive

Shiv Consultancy

0-3 Lakhs

0-1 Years

Madhya Pra..

Marketing, M...

Vacancies - 2 Candidates Applied - 1
CommunicationMarketMarketing
Supervisor

Shiv Consultancy

0-3 Lakhs

0-1 Years

Madhya Pra..

Administrati...

Vacancies - 2 Candidates Applied - 1
CommunicationLeadershipSupervisory
Process Associate

Career Comfort

0-3 Lakhs

0-1 Years

West Benga..

BPO

Vacancies - 1 Candidates Applied - 1
BPOCallsCommunication
Bank Office

Xwell Human Resource

Confidential

4-6 Years

Rajasthan-..

Manager

Vacancies - 1 Candidates Applied - 1
B2BB2CBanking