Customer Care Executive
Experience
Salary
Location
Job Description
- Handle and resolve customer complaints and issues in a professional manner
- Work closely with other departments to ensure customer satisfaction and retention
- Maintain accurate customer records in the database
- Process orders, forms, applications, and requests
- Communicate with customers through phone, email, and chat
- Provide exceptional customer service and strive to exceed customer expectations
- Follow up on customer interactions and feedback to continuously improve service
- Stay up-to-date on product knowledge and company policies
- Assist in training new customer care representatives when necessary
Designation
Customer Care Executive
Key Skills
Communication SkillsCustomer Care ExecutiveCustomer ServiceProblem Solving
Industry
Banking & Financial Services,bpo,domestic Services
Functional Area
Recruiting and Staffing
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Customer Care Executive (Call Centre) Quiz
30 Minutes
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