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Customer Care Executive
Hyse Placement Services Pvt. Ltd

Experience

1-3 Years

Salary

10-15 Lakhs

Location

Telangana-Hyderabad
Posted - 308 days ago
Applications - 62
Vacancies- 1
Register Login To Apply
Join the Hyse Placement team as a Full Time Customer Care Executive on Erekrut, specializing in Customer Care Executive in the HR Services industry. We are seeking talented individuals with a passion for Staffing and Recruiting and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description
Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support.

Designation

Customer Care Executive

Key Skills

Call CenterCold CallingCommunication Skills

Industry

HR Services

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Telecaller Quiz

10 Minutes

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