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Customer Care Executive
Hyse Placement Services Pvt. Ltd

Experience

1-3 Years

Salary

10-15 Lakhs

Location

Telangana-Hyderabad
Posted - 1043 days ago
Applications - 57
Vacancies- 1
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Job Description
Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support.
Designation

Customer Care Executive

Key Skills
Call CenterCold CallingCommunication Skills
Industry

HR Services

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Telecaller Quiz

10 Minutes

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