Customer Care Executive
Experience
Salary
Location
Job Description
- Assist customers with placing orders, tracking shipments, and resolving any issues or complaints
- Maintain a positive and professional attitude when interacting with customers
- Utilize CRM software to log all customer interactions and update customer information
- Collaborate with other team members to ensure timely and accurate resolution of customer inquiries
- Stay up-to-date on product knowledge and company policies to better assist customers
- Work diligently to meet and exceed customer satisfaction goals
- Handle escalated customer issues with empathy and efficiency
- Continuously strive to improve customer care processes and procedures
- Report to Customer Care Manager and participate in team meetings and training sessions
Designation
Customer Care Executive
Key Skills
Communication SkillsCustomer ServiceProblem Solving
Industry
Financial Service
Functional Area
Fund Investment & Services
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Customer Care Executive (Call Centre) Quiz
30 Minutes
Related Jobs
Area Sales Executive
Shivay Hr Consulting
Join the team as a Full Time Area Sales Executive- Bakery Machines on Erekrut, specializing in Area Sales Exe...
3-6 Lakhs
1-3 Years
Maharashtr..
Sales
Area Sales Executive
Shivay Hr Consulting
Join the team as a Full Time Area Sales Executive- Bakery Machines on Erekrut, specializing in Area Sales Exe...
3-6 Lakhs
1-3 Years
Delhi-New ..
Field Execut...
Telecaller
Chirayupower Pvt.ltd
Join the team as a Full Time Telecaller on Erekrut, specializing in Telecaller in the Trading industry. We ar...
0-3 Lakhs
0-1 Years
Maharashtr..
Telecaller -...
Crew Member
Tim Hortons India
Join the team as a Full Time Crew Member on Erekrut, specializing in Crew Member in the Food & Beverages indu...
Confidential
0-1 Years
Telangana-..
FMCG
Picking, Packing, Scanning
Buzzworks Business Services Pvt. Ltd
Join the team as a Full Time Picking, Packing, Scanning on Erekrut, specializing in Picking, Packing, Scannin...
Confidential
0-1 Years
Tamil Nadu..
Warehouse
Field Officer
Vfm Solutions
Join the team as a Full Time Field Officer on Erekrut, specializing in Field Officer in the HR Services indus...
0-3 Lakhs
1-3 Years
Haryana-Fa..
Field Execut...
Visa Filling Officer
BB Council
Join the team as a Full Time Visa Filling Officer on Erekrut, specializing in Visa Filling Officer in the Edu...
0-3 Lakhs
0-1 Years
Chandigarh..
Customer Ser...
Inventory Executive
Folks Palette
Join the team as a Full Time Inventory Executive on Erekrut, specializing in Inventory Executive in the Beaut...
0-3 Lakhs
0-1 Years
Maharashtr..
Production &...