Collection Manager

Experience

4-6 Years

Salary

6-10 Lakhs

Location

Haryana-Karnal
Posted - 158 days ago
Applications - 2
Vacancies- 5
Job Description

- Manage a team of collection agents to ensure timely recovery of overdue loans
- Set collection targets and closely monitor performance to meet KPIs
- Implement collection strategies to maximize recovery rates while maintaining customer relationships
- Analyze delinquency trends and propose proactive measures to prevent future late payments
- Collaborate with credit risk management team to assess credit worthiness of customers
- Contribute to the development of policies and procedures related to loan collection
- Prepare reports on collection activities, progress, and impact on the company's bottom line
- Stay updated on industry best practices and regulations related to loan collection
- Conduct regular training sessions for collection agents to enhance their skills and performance
- Handle escalated customer complaints and provide timely resolution to maintain customer satisfaction.

Designation

Collection Manager

Key Skills
Billing CollectionCash CollectionCollectionCollection ManagementCollections ProcessCredit CollectionCustomer HandlingCustomer InteractionCustomer Relation ManagementCustomer Relationship ManagementDebt CollectionDebt RecoveryPayment Collection
Industry

Financial Service

Functional Area

Banking & Financial Services

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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