Assistant Restaurant Manager
Experience
Salary
Location
Top Hiring Companies
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Job Description
AREAS OF RESPONSIBILITY
- Assists in the development and implementation for of business strategies for the restaurant which are aligned with GNG’s overall mission, vision values and strategies
- Supports strategies for department
- Monitors restaurant status regularly and informs supervisor
- Assists to develop and implement strategies for the assigned Food & Beverage outlets that support achievement of the Restaurant’s goals
- Works with management to achieving restaurant revenue and profit goals
- Assists in the development of the marketing plan for assigned outlet by keeping current on competitors on a regular basis
- Provides input on special promotions and employee incentives
- Trains employees with current up-to-date information on menu offerings
- Increases sales by coaching employees on effective sales techniques
- Maximizes productivity by using forecasting techniques to adjust scheduling
- Assists in operation of assigned restaurant or outlet
- Coordinates the set-up of restaurant or outlet areas in accordance with Radisson Hotels standards
- Confirms daily specials and new menu additions with kitchen staff
- Manages the food and beverage service provided in assigned outlet; coaches employees on effective service and food presentation techniques
- Inspects restaurant and outlet areas on an on-going basis and takes appropriate steps to ensure facilities meet or exceed the hotel’s standards at all times
- Leads staff meetings in manager’s absence; conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items
- Assists in quarterly inventories
- Develops and implements strategies and practices which support employee engagement
- Recruits and selects qualified candidates
- Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
- Communicates performance expectations and provides employees with on-going feedback
- Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
- Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- Performs other duties required to provide the service brand behavior and genuine hospitality
- Adheres to Restaurant policies and procedures
- Attends work on time and as scheduled
- Follows Restaurant grooming and hygiene standards
- Minimise safety hazards by following all safety rules and procedures
- Keeps Manager promptly and fully informed of all problems or unusual matters of significance
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
- Maintains a favourable working relationship with all other Restaurant employees to foster and promote a co-operative and harmonious working environment
- At all times projects a favourable image of the Restaurant to the public
REQUIREMENTS
- High school diploma required, bachelor’s degree preferred
- Minimum one - two years restaurant supervisory experience in a high volume fine dining environment
- Excellent oral and written communication skills
- Able to collaborate effectively with other hotel employees and managers to ensure teamwork
- Able to resolve conflicts with guests, supervisors and employees
- Knowledge of local liquor laws and regulations
- Strong floor presence with focus and energy
- Ability to multitask and work well under pressure
- Basic computer skills in Microsoft Office Suite
Designation
Assistant Restaurant Manager
Key Skills
Industry
Hospitality
Functional Area
Restaurant
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Restaurant Manager Quiz
30 Minutes
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