Purpose

This assessment is designed for freshers with 0–1 years of experience applying for the Engineer Technical Support (Level 1) role in the IT, Software & ITeS industry. Its main goal is to evaluate foundational technical knowledge and problem-solving skills essential for entry-level technical support roles.

Overview

The assessment consists of a series of questions aimed at evaluating the candidate's understanding of fundamental IT concepts. It is tailored for the Engineer Technical Support (Level 1) role, suitable for freshers in the IT, Software & ITeS industry. The test covers a broad range of topics including networking basics, hardware components, software troubleshooting, operating systems, and security principles. Core traits evaluated include analytical thinking, problem-solving, and a foundational grasp of technical concepts. This ensures candidates are equipped to handle basic technical support tasks and effectively communicate solutions to common IT issues.

• Industry: IT, Software & ITeS
• Level: Fresher
• Tag: Engineer Technical Support (Level 1)
• Total Questions: 25

Skills

• Basic Networking
• Hardware Knowledge
• Software Troubleshooting
• Operating Systems
• Security Fundamentals
• Basic Programming
• Problem Solving

Ideal Roles

• Technical Support Engineer
• Help Desk Technician
• IT Support Specialist
• Junior Network Administrator