Experience
Salary
Location
INDICATORS OF SUCCESS
Financial (GOP, Restaurant Revenue, Average Check, Labour Control)
Customer Satisfaction & loyalty goals (Medallia Score, comment cards, annual quality review)
Achievement of employee engagement survey (Kenexa) and retention goals for department
AREAS OF RESPONSIBILITY
Assists in the development and implementation for of business strategies for the restaurant which are aligned with GNG’s overall mission, vision values and strategies
Supports strategies for department
Monitors restaurant status regularly and informs supervisor
Assists to develop and implement strategies for the assigned Food & Beverage outlets that support achievement of the Restaurant’s goals
Works with management to achieving restaurant revenue and profit goals
Assists in the development of the marketing plan for assigned outlet by keeping current on competitors on a regular basis
Provides input on special promotions and employee incentives
Trains employees with current up-to-date information on menu offerings
Increases sales by coaching employees on effective sales techniques
Maximizes productivity by using forecasting techniques to adjust scheduling
Assists in operation of assigned restaurant or outlet
Coordinates the set-up of restaurant or outlet areas in accordance with Radisson Hotels standards
Confirms daily specials and new menu additions with kitchen staff
Manages the food and beverage service provided in assigned outlet; coaches employees on effective service and food presentation techniques
Inspects restaurant and outlet areas on an on-going basis and takes appropriate steps to ensure facilities meet or exceed the hotel’s standards at all times
Leads staff meetings in manager’s absence; conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items
Assists in quarterly inventories
Develops and implements strategies and practices which support employee engagement
Recruits and selects qualified candidates
Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
Communicates performance expectations and provides employees with on-going feedback
Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Adheres to Restaurant policies and procedures
Attends work on time and as scheduled
Follows Restaurant grooming and hygiene standards
Minimise safety hazards by following all safety rules and procedures
Keeps Manager promptly and fully informed of all problems or unusual matters of significance
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favourable working relationship with all other Restaurant employees to foster and promote a co-operative and harmonious working environment
At all times projects a favourable image of the Restaurant to the public
REQUIREMENTS
High school diploma required, bachelor’s degree preferred
Minimum one - two years restaurant supervisory experience in a high volume fine dining environment
Excellent oral and written communication skills
Able to collaborate effectively with other hotel employees and managers to ensure teamwork
Able to resolve conflicts with guests, supervisors and employees
Knowledge of local liquor laws and regulations
Strong floor presence with focus and energy
Ability to multitask and work well under pressure
Basic computer skills in Microsoft Office Suite
Assistant Restaurant Manager
Food Preparation
HR Services
Staffing and Recruiting
Full Time
Bachelor Degree
Work From Office
30 Minutes
Sri Manakula Vinayagar Medical College And Hospital
Join the Sri Manakula Vinayagar Medical College and Hospital team as a Full Time Mess Supervisor on Erekrut, s...
0-3 Lakhs
1-3 Years
Puducherry..
Food and Bev...
Solugral Consultancy Pvt Ltd
Join Solugral Consultancy Pvt Ltd as a CDP Continental and showcase your culinary skills. Apply now on Erekrut...
0-3 Lakhs
4-6 Years
Maharashtr..
Hospitality
Solugral Consultancy Pvt Ltd
Seeking a skilled DCDP Continental to join our team at Solugral Consultancy Pvt Ltd. Apply now on Erekrut for ...
0-3 Lakhs
4-6 Years
Maharashtr..
Hospitality
Theobroma Foods Pvt. Ltd
Join the team as a Full Time Sous Chef/ CDP/ Commis- 1 on Erekrut, specializing in Sous Chef/ CDP/ Commis- 1 ...
Confidential
1-3 Years
Karnataka-..
Food Product...
Adecco
Join the team as a Full Time Store Promoter on Erekrut, specializing in Store Promoter- Female in the Retail ...
0-3 Lakhs
0-1 Years
Uttar Prad..
Sales & ...
Quess Corp
Join the kitchen team at Quess Corp! Apply now for the position of Kitchen Staff and start your culinary journ...
0-3 Lakhs
0-1 Years
Bangalore ..
Hospitality
Cii Model Career Centre
Join the team as a Full Time Guest Service Associate on Erekrut, specializing in Guest Service Associate in t...
Confidential
0-1 Years
Tamil Nadu..
Food and Bev...
GNG Developers
Join the team as a Full Time Junior Sous Chef on Erekrut, specializing in Junior Sous Chef in the HR Services...
3-6 Lakhs
7-10 Years
Uttar Prad..
Hotels / Hos...