Teleperformance (Social Media and Chat Process)
Experience
Salary
Location
Job Description
- Respond to inquiries and resolve issues promptly and professionally
- Monitor and engage with customers on various social media channels
- Create compelling and engaging content for social media posts
- Maintain a positive and helpful online presence for the company
- Collaborate with other team members to ensure a cohesive brand voice
- Stay up-to-date on social media trends and best practices
- Provide feedback to management on customer trends and concerns
- Identify opportunities for improvement in customer service processes
- Work to achieve and exceed customer satisfaction goals.
Designation
Teleperformance (social Media And Chat Process)
Key Skills
Communication SkillsCustomer ServiceSocial Media Marketing
Industry
Hr Services
Functional Area
Staffing And Recruiting
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Social Media Influencer Quiz
30 Minutes
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