Responsibilities This is a varied Salesforce Solution Architect role, with the following responsibilities:  Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,  Provides technical support in sales calls, solution presentations, and assists the client partners in managing the deal cycle  Translates customer business objectives and requirements into solutions and level- of-effort estimates to implement those solutions  Provides input for RFI and RFP responses, including the effort estimate, project team, timeline, implementation methodology and solution components  Delivers excellent Salesforce sales presentations to the customer in support of the sales process  Acts as trusted advisor to customers by anticipating customer needs and identifying appropriate solution alternatives  Responds to customer questions and objections on technical issues  Validates technical recommendations against customer requirements and assists with preparing statements of work  A strategic approach to solution design, with a proven ability to develop and execute tactical plans to support the strategy  Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,  Review solutions and recommending improvements,  Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,  Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions,  Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,  Provide guidance on user story writing style,  Ensure success and acceptance criteria are defined for each story,  Describe and illustrate designs with appropriate justifications,  Ensure documentation of the steps for testing,  Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,  Supervise the configuration, quality assurance, testing, and deployment of Salesforce,  Collaborative project and workstream planning. Required Qualifications and Background  At least 5 years’ experience in a leading role in designing & providing solutions in Salesforce projects,  Excellent communication skills, written, verbal, and interactive when online,  Minimum Salesforce certified:  Administrator  Sales Cloud Consultant  Service Cloud Consultant  Platform App Builder  Salesforce Designer certifications,  Salesforce Architecture certifications – Technical & Solution Architect