Customer Service (Voice and Email Process)
Experience
Salary
Location
Job Description
- Handling incoming calls and emails from clients
- Addressing customer inquiries and resolving issues in a timely manner
- Collaborating with other teams to ensure customer satisfaction
- Maintaining accuracy and professionalism in all customer interactions
- Updating customer information in the database
- Following company policies and procedures
- Meeting performance goals and metrics
- Assisting in training new team members
- Communicating effectively with customers and colleagues
Designation
Customer Service (voice And Email Process)
Key Skills
Communication SkillsCustomer ServiceProblem Solving
Industry
Hr Services
Functional Area
Staffing And Recruiting
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Voice Process Quiz
30 Minutes
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