Customer Service- Kotak Life Insurance
Experience
Salary
Location
Job Description
- Answer customer inquiries through phone, email, and in-person communication
- Address and resolve customer complaints and concerns in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to improve overall customer experience
- Stay up-to-date on Kotak Life Insurance products, services, and policies
- Meet individual and team performance goals set by management
- Work flexible hours, including evenings and weekends, to accommodate customer needs
- Possess strong communication and problem-solving skills
- Previous experience in customer service or insurance industry preferred but not required
Designation
Customer Service- Kotak Life Insurance
Key Skills
Communication SkillsCustomer ServiceProblem Solving
Industry
Hr Services
Functional Area
Staffing And Recruiting
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Customer Support Executive Quiz
30 Minutes
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