HOD housekeeping
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Job Description
Job Description: Head of Housekeeping (HOD – Housekeeping)
Location: Ahmedabad
Salary: ₹12–13 LPA
Industry: Hospitality / Large Property Management
Qualification: IHM background mandatory
Position Overview
We are seeking an experienced and dynamic Head of Housekeeping (HOD) to lead and manage the overall housekeeping operations of a large-scale property. The ideal candidate must have a strong background in hospitality, particularly from IHM, and proven expertise managing 1.5 to 2.5 lakh sq. ft. properties or hotels with high operational standards. The role involves leading a large team, ensuring high levels of cleanliness, hygiene, and guest satisfaction.
Key Responsibilities
1. Operational Leadership
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Oversee daily housekeeping operations across the entire property (1.5 lakh – 2.5 lakh sq. ft.).
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Manage cleaning schedules, room assignments, and operational workflows to ensure efficiency.
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Ensure compliance with hygiene, sanitation, and safety standards.
2. Team Management
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Lead and supervise a large team of 90–100 housekeeping associates, including
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Assistant Managers
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Deputy Managers
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Supervisors
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Conduct regular training, performance evaluations, and motivational activities.
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Maintain proper staffing levels and manage roster planning.
3. Room & Property Management
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Ensure upkeep and cleanliness of 150–200 rooms, public areas, corridors, and back-of-house spaces.
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Monitor housekeeping supplies and linen inventory; manage procurement and vendor coordination.
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Conduct regular inspections to maintain exceptional cleanliness standards.
4. Guest Experience Management
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Address and resolve guest concerns efficiently to ensure high satisfaction levels.
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Work closely with the front office and other departments to ensure smooth guest room turnover.
5. Budgeting & Reporting
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Manage housekeeping budgets, cost controls, and resource allocation.
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Develop maintenance and cleanliness audit reports for management review.
6. Process Improvement
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Implement best housekeeping practices and suggest improvements for enhanced operational efficiency.
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Introduce modern cleaning techniques, equipment, and sustainability initiatives.
Required Qualifications & Experience
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IHM Graduate (mandatory).
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Minimum 8–12 years of experience in housekeeping operations, preferably in the hotel industry.
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Proven experience managing:
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Large property size (1.5 lakh – 2.5 lakh sq. ft.)
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150–200 guest rooms
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90–100 housekeeping staff
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Strong leadership, team management, and communication skills.
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Hands-on experience with housekeeping audits, SOPs, and quality control.
Designation
HOD housekeeping
Key Skills
Industry
Hospitality
Functional Area
Hotels
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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