Customer Support Executive
Experience
Salary
Location
Job Description
- Provide exceptional customer support through phone, email, and chat
- Assist customers with product inquiries, account issues, and technical troubleshooting
- Resolve customer complaints and issues in a timely manner
- Maintain a positive and professional attitude while interacting with customers
- Collaborate with other departments to address customer concerns and provide solutions
- Document all customer interactions and feedback in the company's database
- Identify opportunities for process improvements to enhance the customer experience
- Stay current on product information and updates to better assist customers
- Meet and exceed performance metrics for customer satisfaction and response times
- Participate in training and development programs to enhance customer support skills.
Designation
Customer Support Executive
Key Skills
Industry
BPO
Functional Area
Product & Sales Consulting
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
Technical Illustrator
GLOINNT Solutions Pvt Ltd
Join the GLOINNT Solutions Pvt Ltd team as a Full Time Technical Illustrator on Erekrut, specializing in Tech...
3-6 Lakhs
1-3 Years
Maharashtr..
Call Handlin...
Hr Recruiter
Flipkart Seller Hub
Join the Flipkart seller hub team as a Full Time Hr recruiter at Erekrut, specializing in HR Services industr...
0-3 Lakhs
0-1 Years
Delhi-New ..
Call Handlin...
Hr Recruiter
Flipkart Seller Hub
Join the Flipkart seller hub team as a Full Time Hr recruiter at Erekrut, specializing in HR Services industr...
0-3 Lakhs
0-1 Years
Uttar Prad..
Call Handlin...
Business Development Manager
HUMAN POTENTIAL CONSULTANT
Join the HUMAN POTENTIAL CONSULTANT team as a Full Time Business Development Manager at Erekrut, specializing ...
10-15 Lakhs
7-10 Years
Uttar Prad..
Call Handlin...
Associate Sales Manager
CareEco Technologies Pvt Ltd
Join the CareEco Technologies Pvt Ltd team as a Full Time Associate Sales Manager at Erekrut, specializing in ...
0-3 Lakhs
0-1 Years
Delhi-New ..
Call Handlin...
MEP Quantity Surveyor
Perfect Engineers & Resources Pvt. Ltd.
Join the team as a Full Time MEP Billing Engineer on Erekrut, specializing in MEP Quantity Surveyor in the Re...
3-6 Lakhs
1-3 Years
Maharashtr..
Call Handlin...
Operations Intern
Carnation Alpha Automobile
Join the team as a Full Time internship on Erekrut, specializing in operations intern in the Retail Business ...
0-3 Lakhs
0-1 Years
Uttar Prad..
Call Handlin...