Customer Support Executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service via email, and chat
- Assist customers with inquiries, issues, and product information
- Resolve customer complaints and ensure customer satisfaction
- Process orders, returns, and exchanges in a timely manner
- Coordinate with other departments to address customer concerns
- Maintain accurate records of customer interactions and transactions
- Stay knowledgeable about company products and services
- Identify and escalate priority issues to management
- Follow communication procedures, guidelines, and policies
- Collaborate with team members to ensure high quality customer support.
Designation
Customer Support Executive
Key Skills
Industry
Manufacturing
Functional Area
Manufacturing & Assembly
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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