Customer support executive
Experience
Salary
Location
Job Description
-Respond to customer inquiries via phone, email, and live chat
-Provide exceptional customer service and build positive relationships with clients
-Handle and resolve customer complaints in a professional and timely manner
-Educate customers on products, services, and company policies
-Maintain accurate records of customer interactions and transactions
-Identify and escalate priority issues to management
-Stay up-to-date on company offerings and industry trends
-Collaborate with other team members to ensure seamless customer experience
-Assist with onboarding new customers and provide technical support when needed
-Work closely with sales and marketing teams to promote client retention and satisfaction.
Designation
Customer support executive
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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