Customer support executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Delhi-New Delhi, Haryana-Gurugram
Posted - 521 days ago
Applications - 19
Vacancies- 50
Job Description

- Provide exceptional customer service via phone, email, and chat
- Assist customers with inquiries, complaints, and technical issues
- Maintain a positive and professional demeanor at all times
- Communicate effectively and efficiently with customers and team members
- Identify and escalate any issues or trends to management
- Utilize CRM system to track customer interactions and resolutions
- Collaborate with other departments to resolve customer issues
- Meet and exceed performance metrics and goals set by management
- Stay up-to-date on company products, policies, and procedures
- Ability to work in a fast-paced environment and adapt to changing situations

Experience- Freshers & exp

Salary-16-25k

Designation

Customer support executive

Key Skills
Call HandlingCustomer AssistantCustomer CareCustomer ExperienceCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer RelationshipCustomer ServiceCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEffective communicationTime management
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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