Customer Support Executive
Experience
Salary
Location
Job Description
Position: Customer Support Executive - CRIC Domestic Customer Support
Join our team for the CRIC Domestic Customer Support process as a Customer
Support Executive. We're looking for individuals with at least 6 months of BPO
experience in customer support to provide exceptional service to our domestic
clientele.
Responsibilities:
Handle inbound customer inquiries and concerns via phone, email, or chat,
providing timely and accurate resolutions.
Assist customers in navigating CRIC products and services, addressing queries,
and troubleshooting issues effectively.
Ensure customer satisfaction by delivering personalized and empathetic support in
every interaction.
Maintain detailed and accurate records of customer interactions and transactions.
Collaborate with team members and management to continuously improve
customer support processes and exceed performance targets.
Minimum qualification: PUC.
At least 6 months of experience in a BPO environment, specifically in customer
support.
Proficiency in Hindi and English languages, both spoken and written.
Strong communication and interpersonal skills with a customer-focused approach.
Ability to work a 6-day week with one rotational day off and a day shift from 10:30
AM to 7:30 PM.
Salary: 20,000 to 22,000 CTC
Join our team and be part of our commitment to delivering exceptional customer
support with CRIC Domestic Customer Support. Apply now and embark on a
rewarding career journey with us
Designation
Customer Support Executive - CRIC Domestic Customer Support
Key Skills
Industry
HR Services
Functional Area
Staffing and Recruiting
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
Staff Software Engineer-Python
Peak Hire Solutions
Join the Software Technology team as a Full Time Staff Software Engineer-Python at Erekrut, specializing in S...
50-75 Lakhs
11-15 Years
Karnataka-..
BPO
Business Development Executive
Intenim Technologies Pvt Ltd
Join the Intenim Technologies Pvt Ltd team as a Full Time Business Development Executive on Erekrut, specializ...
3-6 Lakhs
1-3 Years
Karnataka-..
BPO
Sales Executive
Intenim Technologies Pvt Ltd
Join the Intenim Technologies Pvt Ltd team as a Full Time Sales Executive on Erekrut, specializing in Sales Ex...
3-6 Lakhs
1-3 Years
Haryana-Gu..
BPO
Business Development Executive
Skysoft Works
Join the SkySoft Works team as a Full Time Business Development Executiv at Erekrut, specializing in Digital ...
Confidential
0-1 Years
Karnataka-..
BPO
Sr. Microsoft Dynamics 365 CRM...
Viamagus Technologies Pvt Ltd
Join the Viamagus Technologies Pvt Ltd team as a Full Time Sr. Microsoft Dynamics 365 CRM Developer on Erekrut...
25-50 Lakhs
7-10 Years
Karnataka-..
BPO
VMC Operator
Jobseekerspage
Join the Job seekers Page team as a Full Time VMC Operator at Erekrut, specializing in Manufacturing industry...
0-3 Lakhs
1-3 Years
Karnataka-..
BPO
Finance Manager
ProSol IT
Join the ProSol IT team as a Full Time Finance Manager on Erekrut, specializing in Finance Manager in the IT S...
10-15 Lakhs
4-6 Years
Karnataka-..
BPO
Project Manager
HUMSIHA PARIKSHHA PRIVATE LIMITED
Join the Prep.Study team as a Full Time Project Manager at Erekrut, specializing in Hospitality industry. We a...
6-10 Lakhs
4-6 Years
Karnataka-..
BPO