Customer Service Executive (Inbound and Outbound)
Experience
Salary
Location
Job Description
- Resolve customer inquiries and complaints in a timely and professional manner
- Receive and process orders, returns, and exchanges
- Actively listen and identify customer needs to provide appropriate solutions
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to ensure customer satisfaction
- Stay updated on product knowledge and company policies
- Maintain a positive, empathetic, and patient attitude towards customers
- Meet and exceed performance goals and targets
- Handle high volume of calls while maintaining high quality of service
Designation
Customer Service Executive (inbound And Outbound)
Key Skills
Industry
Hr Services
Functional Area
Staffing And Recruiting
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Inbound Process Executive Quiz
30 Minutes
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