Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 864 days ago
Applications - 8
Vacancies- 1
Job Description
Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities
Designation

Customer Support

Key Skills
Call CenterCommunication Skills
Industry

HR Services

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Customer Care Executive (Call Centre) Quiz

30 Minutes

Company Info -

Gigin - Bharat ka Trusted Job Bazaar

Company Webisite -

https://gigin.ai/

HR Name -

Uday Raj

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