Inbound Customer Support
Experience
Salary
Location
Job Description
Monitor all incoming calls from customers for all inquiries on orders for various products.
Assist various departments to facilitate sales of all products in company portfolio.
Analyze all customer issues and assist to resolve all within required timeframe.
Coordinate with customers and ensure appropriate questioning to identify issues.
Manage all customer inquiries and summarize same to be presented to management.
Maintain knowledge on all customer requirements and provide appropriate solutions.
Ensure optimal utilization of all resources and resolve all issues.
Maintain accuracy of all data and verify same for all customer services.
Assist to compose sentence structures for all customer reports.
Analyze all issues and recommend alternate solutions to ensure effective resolution.
Escalate all issues to management if required.
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required timeframe.
Designation
Key Skills
Industry
Functional Area
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Inbound Cutsomer Support Quiz
10 Minutes
Company Info -
Global Fact to Act
Company Webisite -
HR Name -
Related Jobs
Senior Business Analyst
Intigniz Solutions
Join the Intigniz solutions team as a Full Time Senior Business Analyst at Erekrut, specializing in IT-ITeS in...
15-25 Lakhs
4-6 Years
Telangana-..
Telemarketin...
.NET Developer
Sails Software
Join the Sails Software Inc team as a Full Time .NET Developer on Erekrut, specializing in .NET Developer in t...
10-15 Lakhs
4-6 Years
Andhra Pra..
Telemarketin...
Business Development
Pipra Solutions
Join the Pipra Solutions team as a Full Time Business Development at Erekrut, specializing in IT-ITeS industr...
3-6 Lakhs
4-6 Years
Telangana-..
Telemarketin...
General Manager- Operations
Samrat Irons Private Limited
Join the Samrat Irons Private Limited team as a Full Time General Manager- Operations on Erekrut, specializing...
25-50 Lakhs
11-15 Years
Telangana-..
Telemarketin...
Exam Invigilator
SBH ASSOCIATES
Join the SBH ASSOCIATES team as a Full Time Exam invigilator at Erekrut, specializing in Office Management, T...
0-3 Lakhs
0-1 Years
Telangana-..
Telemarketin...
Digital Marketing Executive
Shivashanker Pollishetti
Join the SS Enterprises team as a Full Time Digital marketing executive at Erekrut, specializing in Office Ma...
0-3 Lakhs
1-3 Years
Pan India ..
Telemarketin...
Senior Software Consultant
Energytech Global Pvt Ltd
Join the EnergyTech Global Pvt Ltd team as a Full Time Senior Software Consultant on Erekrut, specializing in ...
25-50 Lakhs
4-6 Years
Telangana-..
Telemarketin...
Logistics – Export Docum...
Alchemy Medicine Pvt Ltd
Join the Alchemy Medicine Pvt Ltd team as a Full Time Logistics - Export Document at Erekrut, specializing in ...
3-6 Lakhs
1-3 Years
Telangana-..
Telemarketin...